Subir shares his own personal efforts to work toward continuous improvement within his own community, among his friends and family.
In the past two decades, I have helped countless organizations improve their processes to find greater success. But over the years, something began to haunt me. I noticed that some organizations using the exact same process or methodology realized enormous savings, while others stumbled. I kept wondering, what is the difference?
I have found my own answers to that: it is not process alone, it is also the ‘mindset’ of each of the employees at all levels and functions of an organization that makes a big difference. In my forthcoming book, The Difference: When Good Enough Isn’t Enough I share the secrets of the ‘caring mindset’. But I wanted to know what others had to say. I have reached out to people who inspire me, and asked them this simple question:
“What’s the one thing that made the biggest difference in your life and work?”
The answers I have received are astounding.
And there are so many others. People are reaching out to me to share their experiences as they move to make a difference: in their homes with their families, at their workplace, in their communities… and beyond.
In the coming weeks, I will be sharing what people share with me under the #MyDifference hashtag on social media.
I invite you to share what has made the difference in your life. Get everyone’s attention and use the hashtag #MyDifference.
What is your difference?
A first of its kind effort in the United States, the center will merge research, scholarship, art and culture, and building ties between institutions in Bangladesh and the U.S.
Every individual who 'flunks out' of school is not only a burden to society, but also a lost opportunity to add a contributing member to our information-dependent economy. When education fails to reach even one person, it fails everyone.
Quality automatically becomes part of the organization's DNA - its very essence - when it is everyone's business.