Subir shares his own personal efforts to work toward continuous improvement within his own community, among his friends and family.
In the past two decades, I have helped countless organizations improve their processes to find greater success. But over the years, something began to haunt me. I noticed that some organizations using the exact same process or methodology realized enormous savings, while others stumbled. I kept wondering, what is the difference?
I have found my own answers to that: it is not process alone, it is also the ‘mindset’ of each of the employees at all levels and functions of an organization that makes a big difference. In my forthcoming book, The Difference: When Good Enough Isn’t Enough I share the secrets of the ‘caring mindset’. But I wanted to know what others had to say. I have reached out to people who inspire me, and asked them this simple question:
“What’s the one thing that made the biggest difference in your life and work?”
The answers I have received are astounding.
And there are so many others. People are reaching out to me to share their experiences as they move to make a difference: in their homes with their families, at their workplace, in their communities… and beyond.
In the coming weeks, I will be sharing what people share with me under the #MyDifference hashtag on social media.
I invite you to share what has made the difference in your life. Get everyone’s attention and use the hashtag #MyDifference.
What is your difference?
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