//Step back so you can move forward

Step back so you can move forward


Being thoughtful means taking an interest in yourself, your family, your employees - everyone. That's why we must to take a step back, so we can move forward.

Quality & Me

Subir shares short stories about what people do to make a difference everywhere they go. We can make huge contributions to the way we function as a society by standing out as an example within our own community: at work, at our places of worship, among our colleagues, friends, and family. All it takes is the courage to step up and being straightforward, thoughtful, accountable, and resilient.


Books by Subir

The Power of LEO
The Ice Cream Maker
The Power of Design for Six
The Power of Six Sigma
Organization 21c

Part of having a caring mindset is being thoughtful.

And you can’t be thoughtful if you’re overextended or overcommitted.

When I need to recharge my batteries, I usually go for a long walk. Sometimes by myself, sometimes with one of my kids. I always end up feeling refreshed and reenergized when I return.

It’s critical that you’re passionate about what you do—otherwise, what’s the point?

However, there’s a difference between passion and obsession. Let me explain.

A CEO I was consulting with was the classic overachiever—which included making everyone else around him miserable as a result. Ironically, everyone’s productivity was suffering, including his own.

I decided to take a different approach with this guy.

When I sat down in his office for our first meeting, I noticed some photos of his kids behind his desk.

I asked him about them and got a curt response in return. This guy was all business. I persisted.

I asked him about the last time he had spoken with them.

He flippantly told me couldn’t remember, and made it clear I wasn’t being paid for family counseling.

At that point, I informed him our meeting was ending because I wanted him to spend the rest of our scheduled hour reconnecting with his children. I told him the time we had spent together was gratis if he would call his kids.

To make a long story, short: The CEO cancelled our next scheduled meeting. Not because he was angry, but because he and his kids reconnected and ended up spending a week at a cabin creating memories a recharging.

When I saw him for our rescheduled meeting, he looked like a new man—excited, invigorated, smiling.

I told him a lot of other people in the organization were feeling the same way—those folks also needed to recharge.

Being thoughtful means taking an interest in yourself, your family, your employees. You need to take a step back, so you can move forward.

When has pride pushed you back?

Pride exists at the organizational level and can just as easily become tainted.  Think about it.  How many times have you witnessed senior level executives not acknowledging a problem? The reason?  Pride.  Ego.  They don’t want to admit that there is a problem because of ego:  someone else will think they’re weak, or that they’ll lose face.  To admit your decision was wrong means you are weak, correct?  Absolutely the opposite!

A musician that made a difference

One of the most memorable days of my life was meeting my favorite musician, Pandit Ravi Shankar, the legendary Sitar Maestro. Nearly half a century earlier, George Harrison of The Beatles traveled to India to learn sitar from him. A friendship formed, and it reshaped aspects of The Beatles music. Likewise, Ravi’s music had a huge impact on my own life.

Global Quality Awareness (GQA) Initiative

Is it culture, the weather, geography? Perhaps ignorance of what the right policies are? Simply, no. None of these factors is either definitive or destiny. Otherwise, how to explain why Botswana has become one of the fastest growing countries in the world, while other African nations, such as Zimbabwe, the Congo, and Sierra Leone, are mired in poverty and violence?

How to make everyone a S.T.A.R.

One company had a return that equaled 5 times the cost of their investment in the program. Another company had a return that equaled 100 times the cost of their investment! It’s a true story. I know, because both companies were clients of my firm. Both companies got a return on their investment, but I still felt both frustrated and perplexed that one had done so much better. The reason for the difference kept puzzling me—why would one company do so much better using the same processes?